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How to Get Started and Navigate Our Platform | Step-by-Step Guide

05/09/2023 - 09:01

Getting Started with CRIF: A Guide to Navigating Our Platform

Key Takeaways:

  • This article provides a step-by-step guide on accessing and purchasing business information reports from CRIF, a leading credit reporting agency and risk management solutions provider in Malaysia.
  • CRIF offers comprehensive business information reports that include details on financial standing, legal status, creditworthiness, and other essential aspects of companies.
  • Users can create a personal or corporate account with CRIF on a prepaid or postpaid basis, depending on their preferences and needs.
  • CRIF's reports help various entities in Malaysia, such as business owners, financial institutions, investors, and government agencies, make informed decisions about creditworthiness, financial health, and other aspects of businesses and companies.

1. Introduction to CRIF and Reports

  1. What is CRIF?
CRIF is a credit reporting agency and risk management solutions provider with operations in over 30 countries, including Malaysia. The company offers various services to help businesses manage credit risk, including credit reports, credit scoring, fraud prevention, portfolio monitoring, and credit risk consulting.
CRIF provides comprehensive business information reports on companies, including financial standing, legal status, creditworthiness, and other essential aspects. It also utilizes advanced technology, including artificial intelligence and machine learning algorithms, to analyze and evaluate credit data. This helps customers to make more accurate credit decisions and manage credit risk more effectively.
In addition to its credit information and risk management solutions, CRIF offers excellent customer service, providing dedicated customer support, training and support services, and other resources to help customers use its products effectively. Overall, CRIF is a leading provider of credit information and risk management solutions in Malaysia and around the world.
  1. About CRIF
CRIF is a global credit reporting agency and risk management solutions provider with operations in over 30 countries, including Malaysia. The company was founded in Italy in 1988 and has since grown to become one of the world's leading providers of credit information and risk management solutions.
CRIF's mission is to help businesses make informed decisions by providing accurate and timely information on their customers, partners, and suppliers. The company is committed to using advanced technology, data analytics, and industry expertise to help its customers manage credit risk more effectively and confidently grow their businesses.
CRIF offers a range of services to help businesses manage credit risk, including:
  1. Credit Reports: CRIF provides comprehensive business information reports for companies, including financial standing, legal status, creditworthiness, and other essential aspects.
  2. Credit Scoring: CRIF's credit scoring service uses advanced algorithms to evaluate the creditworthiness of individuals and businesses based on their credit history, financial data, and other factors.
  3. Fraud Prevention: CRIF offers a fraud prevention service that uses advanced technology to detect and prevent fraudulent activities.
  4. Portfolio Monitoring: CRIF's portfolio monitoring service provides businesses with real-time alerts and updates on changes to their credit portfolio.
  5. Credit Risk Consulting: CRIF provides credit risk consulting services, which includes customized risk assessments, risk management strategies, and credit risk training.
CRIF has a strong global presence with operations in Europe, Asia, and the Americas, and serves a wide range of industries, including banking, insurance, retail, and healthcare. The company is committed to providing excellent customer service, and its dedicated customer support team is available to assist customers with any queries or concerns they may have.
Overall, CRIF is a leading provider of credit information and risk management solutions, committed to helping businesses make informed decisions and manage credit risk more effectively.

2. Getting Started with CRIF: Account Creation and Setup

Getting started with CRIF is easy and straightforward. Whether you want to access business reports on a prepaid or postpaid basis, CRIF provides a simple and efficient account creation and setup process to help you get started.
  1. Prepaid
      Registration method: User self-registration
      To create a prepaid account with CRIF, you can follow these simple steps:
    1. Go to https://company-report.crif.com.my/en/register/ and click on the <icon> button at the homepage's top right-hand corner.
    2. Fill in your personal or company details, including your name, email address, and contact information.
    3. Choose the best payment method for you, such as credit card or bank transfer.
    4. Once your payment has been processed, your account will be activated, and you can start accessing CRIF's business reports at attractive rates.
  2. Postpaid
      Registration method: Users can get a Subscription by contacting csc.my@crif.com
      If you prefer a postpaid account, CRIF offers subscription plans that provide access to a wide range of reports and services. Here are the key features of CRIF's Postpaid subscription plans:
    1. Ease of access to Malaysia company/business reports at attractive rates
    2. Additional access to other report types and International Reports
    3. Payment flexibility (prepaid or monthly postpaid billing)
    4. Dedicated Customer Service
To sign up for a subscription plan, contact CRIF's customer service team at csc.my@crif.com. They will guide you through the process and help you choose the plan that best meets your needs.
By following the simple account creation and setup process, you can access business reports for companies, credit scoring, fraud prevention, and other essential services that can help you manage credit risk more effectively.

3. How to Purchase a Report?

Here are the step-by-step instructions on how to purchase a business information report from CRIF:
  1. Go to the CRIF website at https://company-report.crif.com.my/en/products/. Search for the company or business that you want to obtain information about. You can search by company name, registration number, or other identifying information.
  1. Select the type of report you require. CRIF offers several types of reports, including MY CRIF Report, MY CRIF Premium Report, and International Reports. Let's say we're going to search for a company named "Stream Shop Sdn Bhd"
  1. Once you have located the company, select the type of report you want to purchase. Each report provides different information levels, so select the one that best meets your needs.
  1. Proceed to make the payment using your PayPal account. CRIF accepts payments through PayPal, which is a secure and convenient online payment system.
  1. Once the payment is processed, the report will be available for download. You will receive an email containing a link to download the report. The report will be in PDF format, which can be viewed on any device with a PDF reader.
  1. If you need any assistance, you can contact CRIF's customer service team at csc.my@crif.com or call +603 2733 3245 (Monday to Friday, from 09:00 to 18:00). We are available to provide support and answer any queries or concerns you may have.
Note that to make a purchase, you will need to have a personal or corporate account with CRIF. If you don't have an account, you can register for one on the CRIF website by clicking on the <icon> button located at the top right-hand corner of the homepage.

4. Frequently Asked Questions (FAQs)

  1. Can I use other payment methods?
CRIF primarily accepts payment through PayPal. However, we offer other payment methods for customers who can not use PayPal. These alternative payment methods include:
  • Bank Transfer: Customers can make a payment by bank transfer to CRIF's bank account. The account details can be obtained by contacting CRIF's customer service team.
  • Credit Card: CRIF also accepts payment through credit cards, including Visa, Mastercard, and American Express. Customers can contact CRIF's customer service team to arrange payment at csc.my@crif.com or call +603 2733 3245 (Monday to Friday, from 09:00 to 18:00)
Not all payment methods may be available for all types of reports, and there may be different processing times for different payment methods. It's best to contact CRIF's customer service team for further information on payment options and processing times.
  1. Can I buy all reports without consent?
No, you cannot buy all reports without consent. The Credit Reporting Agencies Act 2010 in Malaysia requires that credit reporting agencies, such as CRIF, obtain consent from individuals and companies before collecting and disclosing their credit information. This means that you can not obtain a business information report from CRIF without the consent of the company or individual concerned.
The MY CRIF Premium Report and MY CRIF Report provide comprehensive information on a company's creditworthiness, financial standing, and legal status. Before purchasing either of these reports, you must first obtain consent from the company or individual concerned.
It's important to note that the misuse of credit information obtained without consent is a criminal offense under the Credit Reporting Agencies Act 2010 in Malaysia. So, it's essential to obtain proper consent and use the information obtained from credit reporting agencies responsibly and within the bounds of the law.

5. How CRIF's SSM Business Information Benefits Various Entities in Malaysia

The SSM business information provided by CRIF in Malaysia can benefit a wide range of individuals and entities who need to make informed decisions about creditworthiness, financial health, and other aspects of businesses and companies.
  1. Business Owners: Business owners can use the reports to assess the creditworthiness of potential partners, suppliers, and customers, which can help them make informed decisions and mitigate risks.
  2. Financial Institutions: Financial institutions, such as banks and other lenders, use the reports to evaluate the creditworthiness of borrowers and determine whether to grant credit or loans.
  3. Investors: Investors use the reports to evaluate the financial health of companies before investing in them, which can help them make better investment decisions and manage their portfolio risks.
  4. Government Agencies: Government agencies use reports to assess companies' financial health and creditworthiness when making regulatory decisions, such as issuing licenses or permits.
  5. Creditors and Debt Collectors: Creditors and debt collectors use reports to track down debtors and assess their ability to repay outstanding debts.

6. Types of reports provided by CRIF for Malaysian companies

There are 5 types of reports provided for Malaysian companies:
  1. Malaysia Company Profile
      1. Available instantly with real-time data from Malaysia's company registrar, Suruhanjaya Syarikat Malaysia (SSM), or the Companies Commission of Malaysia.
      2. "As is" information from the registry, presented in a more friendly format
      3. Download sample
  2. MY Legal Search Report
      1. Available instantly with real-time litigation data retrieved from 104 Malaysian courthouses.
      2. "As is" information from the registry, presented in a more friendly format
      3. Download sample
  3. Malaysia Official Documents
      1. Available instantly.
      2. Official documents are sourced from Malaysia's company registrar, Suruhanjaya Syarikat Malaysia (SSM), or the Companies Commission of Malaysia.
  4. MY CRIF Report
      1. Available instantly with real-time data from Malaysia's company registrar, Suruhanjaya Syarikat Malaysia (SSM), or the Companies Commission of Malaysia.
      2. Processed through CRIF BI methodology to provide an instant view of the company's performance and Risk Evaluation score.
      3. Must obtain explicit consent before the report can be released.
      4. Download sample
  5. MY CRIF Premium Report
    1. Available instantly with real-time data from Malaysia's company registrar, Suruhanjaya Syarikat Malaysia (SSM), or the Companies Commission of Malaysia and 99 Malaysian courthouses.
    2. Processed through CRIF BI methodology to provide an instant view of the company's performance.
    3. Must obtain explicit consent before the report can be released.
    4. Download sample